Terms & Conditions

Shipping Policies

If you are not satisfied with your product order, please contact Bevmax@luckybevvies.com to explain the reasons for your dissatisfaction. We do our best to respond to all customer service issues within 24 hours.

SHOPPING & FULFILLMENT OF ORDERS:

Please be advised that order payment processing and order fulfillment are facilitated through a 3rd party retailer.

WHERE WE SHIP TO:

This service may be limited or not available at all in some places due to local law or other restrictions. We ship to all states in the continental US, except for Alabama, Arkansas,Michigan, Mississippi, North Dakota, South Carolina, South Dakota, Tennessee, Virginia, Utah.

*NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!

Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your mezcal during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest FedEx or UPS pick-up location.

SHIPPING TIME FRAME & TRACKING:

When your package has been created with a shipping label and has been sent out into the mail stream, you will receive an email notification with tracking information.

Orders are shipped from fulfillment centers in CT and generally take 5-10 business days for delivery when shipped ground.

Orders to Oklahoma and Texas may take slightly longer, due to the use of local carriers in those states. An online order can take up to 7-14 business days to be delivered depending on the carrier and the shipping address.

If it has been more than 3 business days and you have not received a tracking email, please contact Bevmax@luckybevvies.com for assistance.We recommend that customers place orders early in the week to decrease the likelihood that an order sits in a shipping warehouse over the weekend.

DELIVERY TIMES:

In state shipping: 24-48 business hours
Out of state shipping: 5-7 business days

SHIPPING CARRIERS:

Lucky Bevvies LLC assumes no liability for product damage due to poor weather during transport or delayed delivery. Please check weather conditions prior to order and ensure that someone will be available to receive the mezcal upon delivery. The most frequent cause of damages is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.

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Terms of Service

THE SALE OF ALCOHOLIC BEVERAGES:

All orders are fulfilled by licensed retailers which sell alcoholic beverages. Neither those licensed retailers nor Lucky Bevvies LLC sell alcohol to persons under the age of 21. By using this site you swear and affirm and represent to us that you are over the legal age required to buy alcoholic beverages and products and YOU ARE PURCHASING SOLELY FOR (i) SELF CONSUMPTION OR (ii) GIFTING TO A PERSON IN THE U.S. WHO IS AT LEAST 21 YEARS OLD. YOU ALSO AFFIRM THAT THE STATE IN WHICH YOU ARE ORDERING AND THE STATE TO WHICH YOU ARE ASKING US TO DELIVER PERMIT THE SALE AND DELIVERY.

We will rely upon the foregoing representations, and if we are held liable in the event that your representations are not true, and in such case, you hereby agree to indemnify us and/or reimburse us and the retailer(s) that sold the alcohol products and be responsible for all costs, expenses (including legal fees) and damages we and the retailer(s) suffer or incur.

All orders placed on the therealvodkasalad.com site are subject to acceptance and shipment by a licensed liquor retail store in our network, and no order is deemed to be accepted by such licensed liquor store until the order is shipped by the retailer. Pursuant to applicable laws and regulations, the liquor store may refuse to accept or fulfill your order for any reason, including, among others, the occurrence of a technological mistake or “glitch” in the transmission of pricing to the customer over the therealvodkasalad.com site. Therefore, no contractual or other obligation to sell and ship the bottle(s) ordered via the therealvodkasalad.com platform attaches or is final or binding on the licensed retailer unless and until a licensed retailer accepts and ships the order to the you (or the intended recipient, even if your credit or debit card is authorized or actually charged at the time of order placement or thereafter; in the event of that situation, the customer’s credit or debit card shall be credited back in full.

By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from the licensed retailer is at least 21 years old. You also agree that you are not permitted to resell alcohol purchased. If you cannot make these affirmations and representations or you do not agree with all of these conditions of use, you are not to use this site.

The sale of these alcoholic beverages will be shown in your bank statement as “BEVSTACK-WINE/LIQR”.

RETURNS:

All sales are final and returns and exchanges are not accepted.

MISSING, INCORRECT, OR DAMAGED GOODS:

Due to U.S. state laws governing the shipment of alcohol, we cannot accept returns of damaged or defective items. However, if your item arrives damaged or defective, you may request a refund or replacement by emailing us at Bevmax@luckybevvies.com within 3 days of receiving your order, with clear photos or videos of the damaged or defective product as proof.

Once we receive and review the proof, we will notify you via email of the approval or rejection of your refund or replacement request.

FAILURE TO DELIVER:

If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for you order upon deliver, email us at Bevmax@luckybevvies.com. If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs and a $ restocking fee.

REFUNDS AND EXCHANGES:

We do not offer exchanges. We only replace or refund items if they are defective or damaged. If you need to return a defective or damaged item, send us an email at Bevmax@luckybevvies.com. Once your return or damaged or defective goods is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.